Looking for the best, reliable IT Support or affordable Computer Repair?
Near you in Auckland, Pukekohe and Hamilton
and across all of NZ (Remote IT Support)!


Looking for reliable IT support or affordable Computer Repair near you, for your business or home office?

Proudly serving near you in Auckland, Franklin and Hamilton for 21 years (established in 2003)

Fast, friendly, expert IT support - for home and business

Call Dial a Nerd (aka Dial a Geek) on 09 238 2560 or visit us at 6 Cape Hill Road, Pukekohe


Looking for reliable computer repair, network management and support near you in Auckland, Pukekohe or Hamilton? Dial A Nerd (aka Dial a Geek) offers top-notch IT Help for your business or home office.

Dial a Nerd (aka Dial a Geek) found that many businesses near you in Auckland, Pukekohe and Hamilton deal with fragmented IT support - e.g., a computer shop for in-house systems and computer repair, one provider for cloud solutions, still another for their VoIP system, still another for their emails, domain, website, SEO, etc. Such setups can be inefficient, confusing, and expensive. Dial A Nerd will take care of everything for you.

Dial A Nerd (aka Dial a Geek) is an All-in-One managed IT services company. Our comprehensive information technology services, industry knowledge, and professional team make us the go-to IT service choice for both office and home based businesses.

Ready to optimise your IT systems?
Book Your Free Consultation Now!

Are you sure your existing IT framework provides optimal functionality and security?

Have you had to put up with data losses, unnecessary downtimes, and, ultimately, loss of customers and/or revenue due to IT problems?

Do you wish your office had a healthier IT setup?
Call our team at 09 238 2560 or email support@dialanerd.nz or schedule your 100% free no-obligation IT consultation today!


David Balfour

David Balfour

I have worked with Dial a Nerd for over 5 years. I have found them able to support and assist with simple problems and repairs right through to expert support in a full corporate/ health board environment with challenging procedures and requirements.


Derryn Mayne

Derryn Mayne

Mark has been amazing, I changed companies and the changeover was smooth, the service excellent and the advice on point. Would highly recommend to anyone needing that one on one IT support and advice.


 

Our Services:

Nine out of ten clients who call us once, become repeat customers within 1 to 3 months.

Reliable Remote IT Support for Auckland, Pukekohe, Hamilton & NZ-Wide

One Stop Computer Shop and IT Support

One Stop Computer Shop and IT Support

Business IT support, big or small we can do it all. With our years of experience, we can assist you at your business or home with all your IT requirements.

Click HERE to learn more about our One Stop Computer Shop and IT Support

Cloud Computing, Servers and Office 365

Cloud Computing, Servers and Office 365

We offer cost effective MS Office 365, cloud based and hybrid server solutions with great flexibility and ongoing support. The central principle of our solutions is to allow you to work securely from anywhere.

Click HERE to learn more about our Cloud Computing, Servers and Office 365

Data Recovery and Cloud Backups

Data Recovery and Cloud Backups

Don't worry about backups again, with our fully managed backup and data disaster recovery solutions, we have your data securely protected.

Click HERE to learn more about our Data Recovery and Cloud Backups

Business Email Hosting and Bespoke Domains

Business Email Hosting and Bespoke Domains

Want a professional email service and reduce spam, or just need something more reliable? We can help. Our hosted emails offer you the best features and security on the market. Enjoy great email at a very low price.

Click HERE to learn more about our Business Email Hosting and Bespoke Domains

Laptop and Computer Repairs

Laptop and Computer Repairs

Computer trouble? We can help you - we provide a full support service and can troubleshoot and fix various computer problems and also supply you with new computers. 

Click HERE to learn more about our Laptop and Computer Repairs

VoIP - Cloud Phone Systems

VoIP - Cloud Phone Systems

Save money with our cloud phone system! We offer a feature packed cloud based VoIP system that will not only improve your productivity but also reduce your monthly phone bill.

Click HERE to learn more about our VoIP - Cloud Phone Systems

SEO and Business Websites

SEO and Business Websites

Boost your Google rankings with expert SEO and a custom business website. From fresh builds to upgrades, we’ll ensure your online presence delivers results

Click HERE to learn more about our SEO and Business Websites

Internet and Network Solutions

Internet and Network Solutions

Need internet or just want to improve your Wi-Fi signal? At Dial a Nerd we offer internet connectivity and complete network solutions that will improve your entire internet experience.

Click HERE to learn more about our Internet and Network Solutions

Cyber Security and Antivirus Protection

Cyber Security and Antivirus Protection

Worried about online threats or data breaches? We help New Zealand businesses stay protected with smart, proactive cyber security and antivirus solutions. From ransomware prevention to real-time threat detection, we’ll secure your devices, networks, and data, so you can work with confidence.

Click HERE to learn more about Cyber Security & Antivirus Protection

Remote IT Support NZ

Remote IT Support NZ

Need help without leaving your desk? We’ve got you covered – our expert technicians can securely connect to your computer and fix issues in real time. Whether it’s email not working, files missing, or software misbehaving, we can diagnose and resolve it remotely, fast and efficiently. We’re also happy to work alongside your existing IT provider.

Click HERE to learn more about our Remote IT Support

Business AI Integration

Business AI Integration

Curious about AI but not sure where to begin? We help New Zealand businesses integrate smart, practical AI tools into everyday workflows, saving time, reducing costs, and automating repetitive jobs. From email and admin to content and customer service, we make AI work for your business.

Click HERE to learn more about Business AI Integration

How is Dial A Nerd different from other IT companies in New Zealand?

"One-Stop Shop"
With Dial A Nerd’s consolidated service system, you have one point of contact for everything related to information technology.
You don’t need to scramble to find the right person during an emergency or hear, “No, we don’t cover that”.
Unlike other IT service providers or computer shops in New Zealand, we’re a single-point service ready to take care of all your IT needs, no matter how basic or complex.


Adapted to suit you
Compared with other IT companies, Dial A Nerd is highly flexible and scalable.
As your business grows, we are here to give you a broader range of services.
Need to scale down for a time?  - You only pay for what you need and use.


We talk your language
Did you ever call your IT support team, only to hear some cryptic phrases in complex IT jargon?
At Dial A Nerd, we communicate in clear, easy-to-understand English as we help our customers resolve their IT issues. 


Connecting employees
Does your business operate under a work-at-home or hybrid model?
We help keep your employees connected with email, calendar sharing, and file sharing for streamlined remote work.


Minimise downtime to maximise your productivity
We understand that software, hardware, or network infrastructure problems can disable your business.
Our support team will do everything we can to get your office IT setup back on track with minimum disruptions and maximum speed.

You can always count on Dial A Nerd for prompt, efficient on-site and remote IT support for your home or office.

Why do our other customers choose to work with us?

Here are just a few reasons so many clients choose Dial A Nerd’s information technology services:
-  A "one-stop shop" for all your hardware and cloud IT needs since 2003
- Simplified, robust, and scalable IT systems
- High-value service at fair prices
- World-class information technology solutions with minimum stress and downtime
- A dedicated managed services team, always ready to provide IT support for your business

As a company manager, you want all IT aspects of your business to run smoothly. You need secure cloud solutions, MS Office 365, secure and managed backups and data recovery in the event of a disaster, data security, professional email hosting, a cost-effective VoIP system, network infrastructure and timely hardware repairs. Dial A Nerd provides a wide range of information technology services for your business premises and home office. Say goodbye to annoying, perplexing, wasteful IT setups. With us, your business gets an all-inclusive IT service, allowing you to focus on growing your company.

Dial A Nerd has been providing advice and innovative IT services to businesses from Auckland to Hamilton and surrounding areas since 2003. We use top technology solutions combined with our years of experience, to help companies streamline their business and enhance their capability of serving clients.

Our Mission:

To be the One-Stop computer shop for all your IT requirements, 
saving you time, money and simplifying your IT systems, 
so that you can focus on your business.

FAQs

Q: Why should I choose Dial a Nerd to look after my tech?

A: When it comes to looking after your computers, networks, and digital systems, experience matters. Dial a Nerd has been helping New Zealanders with their tech for over 21 years, making us one of the most established and trusted IT service providers around. We’ve stood the test of time by doing things differently.

We don’t just fix problems, we help you plan ahead, avoid unnecessary costs, and use technology in a way that actually supports your goals. Whether you're running a small business or just want reliable help at home, we act as your long-term tech partner, not a one-off repair service.

Many of our clients have stayed with us for years because they know we’re reliable, honest, and easy to deal with. We explain things in plain English, turn up when we say we will, and recommend solutions that make sense, not upsells you don’t need.

So if you’re tired of one-size-fits-all support or flaky technicians, give us a try. We’ve built our reputation on trust, consistency, and getting the job done right the first time.


Q: How can Dial a Nerd help my business with cloud phone systems?

A: Our cloud phone specialists design, implement, and support reliable, feature-rich telephone systems without the need for physical PBX boxes or clunky conference phones. You’ll get seamless integration to Microsoft Teams or web apps, providing:

  1. Mobile and desktop connectivity so your team stays reachable even when working from the bach or on the go

  2. Advanced call routing – extensions, departmental queues, voicemail-to-email, after-hours menus

  3. Scalability and call analytics, meaning you only pay for what you need and gain insights into call volumes and performance
    We handle porting your current NZ landline, help you choose the right handsets or softphones, and ensure staff are set up from day one. Plus, we provide local support, you won’t wait in international call queues when something goes wrong. Our goal is a seamless, Kiwi-friendly transition from old-fashioned phones to a modern, flexible calling system.


Q: What makes your cyber security services ideal for Kiwi businesses?

A: Cyber security isn’t just about software, it’s about understanding the local threat landscape, New Zealand regulations, and your operational nuances. At Dial a Nerd, we offer more than antivirus. Our layered cyber strategy includes:

  • Network protection, with properly configured firewalls and segmentation

  • Perimeter scanning and threat detection, tailored to common phishing or ransomware methods targeting Kiwi organisations

  • Staff training, helping you build an aware and vigilant team in a clear, non‑intimidating way

  • Incident response planning, so you’re prepared to recover quickly in a crisis

  • Two‑factor authentication, secure backups, and system hardening across your business
    Unlike generic solutions, each element is customised to your risk profile, covering everything from internet banking to data compliance. Plus, our local support desk means rapid, reliable response, not waiting on offshore call centres.


Q: Can Dial a Nerd support my remote or hybrid workforce?

A: Absolutely. We recognise that many NZ businesses now expect flexibility, work-from-anywhere models and split-office/home staff. We design secure, seamless remote IT environments using:

  • Virtual Private Networks (VPNs) for encrypted access

  • Zero‑Trust configurations, locking down access based on identity and device

  • Cloud-driven file syncing and backup systems, so remote staff can’t accidentally lose data

  • Device management, monitoring, and health checks even off site

  • Cloud‑based phone systems and video conferencing (Microsoft Teams, Zoom) for unified communication
    From setting up new remote devices to ongoing support, we ensure connected productivity, wherever your people work. And we always keep things local, support is handled from our NZ-based team, with fast response and sensible Kiwi rhythms.


Want to learn more?

See our FAQs page, Our IT Services page or give us a call on 09 2382560